Arriving Late

If you arrive late for your appointment, we will do our best to accommodate you within the remaining time. However, to respect other clients’ schedules, your service may need to be adjusted. 

If you are more than 15 minutes late, we may need to reschedule your appointment, and a late cancellation fee may apply.

No-Show Appointments

Failing to show up for a scheduled appointment without notice will result in a 50% service charge being added to your next booking. Repeat no-shows may require a deposit to secure future appointments.

Cancellation Policy

We kindly request at least 24 hours' notice for any appointment cancellations or changes. Cancellations made within 24 hours of the appointment time will be subject to a 50% service fee.

How to Cancel or Reschedule

To cancel or reschedule, please call us at 360 306 5317 or use our online booking platform.